Company overview

PT Shinta Inserve is a specialist in insurance brokerage and consulting services. We have been serving clients across a variety of industries since our inception in 1990, and have obtained a license from the Ministry of Finance of the Republic of Indonesia, which was ratified by Decree No.KEP.167/KM.13/1990.

Our vision is to be a trusted leading insurance brokerage company, dedicated to providing the best insurance consultancy and solutions to appropriately protect our clients’ assets and financial future.

Our Mission

  • To act professionally on behalf of our clients, to provide the best insurance solutions and services that have been tailored to their individual requirements and needs.
  • To be a professional company that is dedicated to client statisfaction by producing the best-quality results with excellent service.
  • To establish a warm, cooperative relationship with clients and partners on the way to creating a healthy, friendly business climate.
  • To manage our company effectively efficiently and competitively, and position it to contribute robustly to our industry.

Our commitment

  • Our clients are our most precious partners. We take responsibility to truly understand our client’s core business and values and building a lasting relationship with our clients.
  • Our top concern is to provide our clients with 100% satisfactory service.
  • We capitalize on our good reputation and solid relations with leading insurers in the market, and to provide our clients with the widest insurance coverage at the most competitive premium price.
  • We deliver innovative insurance solutions through qualified professionals, who have a wide range of experience and expertise in insurance and risk management.
  • Backed with outstanding claim negotiation skills and deep institutional knowledge, we provide clients with the best claim and settlement solutions.

How we work

  • Gathering data and information – Armed with statistical knowledge and technical expertise, we make fact-based prediction and analysis to anticipate and address the risk that your business may face.
  • Risk assessment and management – We focus on creating the right strategy to assess, design, and implement the optimum framework to ensure our client’s risk is appropriately managed.
  • Risk profiling and customized insurance protection – Based on concrete data and information, we assess and tailor the most effective framework that supports and protects your business.
  • Communicating and negotiating with insurance companies – Our financial experts help you analyze financial data and create a rock steady financial foundation that helps you to leverage and strengthen your position.
  • Presenting the insurance program to the client – Our multidiscipline team of professionals works along side with you to assess the most specific and cost-effective insurance program that caters to your company’s needs and requirements.
  • Issuing insurance documentation to secure the risk – We are dedicated to meet our words with coordination and competence to help you realize your vision.
  • Claims handling and insurance consultancy during the insurance period – You can always count on us to provide professional consultation and personalized service. In times of crisis, we are ready to take over responsibility to accelerate claim process so your business can continue to run as usual.
How Can We Help You?

Contact our nearest office or submit a business inquiry online.

Thank you for all your help with our insurance. Your team have been great to work with, very detailed and professional. Whether it’s for consultation, risk assessment, choosing the right policy, or claim settlement, the team always gets the job well done.

Bambang Haryanto
Finance Department

My company has been using Shinta Inserve as our insurance broker since we started. They have helped me with insurance for my business as well as my home and personal policies. Consistent, responsive, and informative. Highly recommended!

Nimas Surya
Finance Department